Personal Item Policy

Want to bring stuff from home to get it customized?

We would be happy to try printing or embroidering on your favorite tees, jackets, blankets, or other personal items – however we cannot guarantee the best results on products we are unfamiliar with for a variety of reasons. Therefore, we take these projects on a case-by-case basis; if you want to try bringing something from home for us to customize, here are some helpful tips!

For both embroidery and printing projects, make sure your item is:

  • clean
  • wrinkle-free
  • stain-free

…and for printing projects, 100% cotton (or as close to it as you can get). If you’re working with a blend and not sure if the item can be printed on, just ask!
Our ink is cured with high heat which can set in dirt, stains, and wrinkles on your garment. Item cleanliness is especially important for digital printing projects!

Prices will vary based on the difficulty of the project and our production cost.
If we do not feel comfortable moving forward with your project your item will be returned to you in the same condition in which it was brought to us.

We will document item condition thoroughly before the project begins. CDE Inc. cannot be held responsible for any damage to personal items (anything not purchased through us). All projects that require the customization of merchandise purchased outside of our store will require payment in full before we start the project; we cannot give refunds, exchanges, or store credit for these projects.